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We have a 7-day return policy, which means you have 7 days from the date you receive your item to request a return.

To be eligible for a return, the item must be in the same condition as when you received it—unopened, unused, and in its original packaging.
To request a return, please contact us at info@shopliife.com. If your request is approved, we will provide a return shipping label. Items returned without prior approval will not be accepted.

If you have any questions regarding returns, please feel free to contact us at info@shopliife.com.

Damage and Issues
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Please inspect your order immediately upon receipt and record a video of the unboxing process as evidence. If you discover any defects, damage, or incorrect items, contact us immediately so we can resolve the issue.

Exceptions / Non-Returnable Items
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The following types of items are non-returnable, including:

Products that have been opened upon receipt
Products that are damaged upon receipt

If you have questions about a specific item, please contact us.

Wholesale Orders:
Our 7-day return or free exchange policy does not apply to wholesale or bulk orders. These orders are produced and packaged according to customer specifications and are non-returnable and non-refundable once shipped, unless the items are damaged or incorrect upon delivery.

We apologize, but promotional items and gift cards are not eligible for return.